I can help.  I have over 25 years experience helping users with PCs.  I can relate to your problems.  I am not a Geek. 

Call me at (404) 452-7811.

I can also work remotely as long as the computer has high speed interenet access.  

"Ralph was prompt in responding to my panic email when my computer crashed! We scheduled an appointment for the next A.M., he was on time and very professional as well as friendly! We were given an estimated price which he stood by. He also made himself available by phone as a resource when it was determined that we would need to purchase a new hard drive."

-Angie's List member, April 2007                                        

Can we fix it?  Yes, we can.